Caring for our customers

We're proud to introduce our Neighbor-to-Neighbor Bill Assistance Program, which allows our Texas customers to make a difference by donating any amount to help fellow community members with their electricity bills. We've teamed up with agencies to ensure your donations reach those in need. These agencies carefully screen applicants and decide who can benefit from the assistance. Qualifying individuals can receive up to $700 in aid throughout the calendar year.

Caring for our customers

We're proud to introduce our Neighbor-to-Neighbor Bill Assistance Program, which allows our Texas customers to make a difference by donating any amount to help fellow community members with their electricity bills. We've teamed up with agencies to ensure your donations reach those in need. These agencies carefully screen applicants and decide who can benefit from the assistance. Qualifying individuals can receive up to $700 in aid throughout the calendar year.

How to donate?

You can donate by mail. Please check the "Bill Assistance" box on the payment slip on your monthly bill when sending your payment.

Need help paying your electricity bill?

You're not alone — we're here to help! You could receive up to $700 per calendar year if you qualify for our Neighbor-to-Neighbor program. Don't hesitate to reach out to one of the agencies listed below.

 

Additionally, you can visit 211texas.org or call 2-1-1.

Neighbor-to-Neighbor participating agencies

AgencyAddressPhoneCountries served

Arlington Urban Ministries

701 Dugan St Arlington, TX 760101-817-861-8585City of Mansfield, City of Grand Prairie
Aspermont Small Business Development Center, Inc9660 US Hwy 83 South
Aspermont, Texas 79502
1-940-989-3538
Haskell, Jones, Kent, Knox, Stonewall, Throckmorton
BakerRipley3838 Aberdeen Way Houston, Texas 770251-713-667-9400Brazoria, Galveston, Harris
Brazoria County Community Development1524 E Mulberry Suite 162 Angleton, TX 775151-979-864-1427Brazoria
Cameron & Willacy Counties Community Projects Inc.1144 Professional Dr
Brownsville, TX 78520
1-956-544-6411Cameron, Willacy
Caritas of Waco300 South 15th St
Waco, TX 76701
1-254-753-4593
McLennan, Bosque, Falls, Freestone, Hill, Limestone
Catholic Charities of Central Texas1625 Rutherford Lane
Austin, TX 78754
1-512-651-6100Bastrop, Bell, Blanco, Brazos, Burleson, Burnet, Caldwell, Coryell, Falls, Fayette, Hamilton, Hays, Lampasas, Lee, Limestone, Llano, Mason, McLennan, Mills, Milam, Robertson, San Saba, Travis, Washington, Williamson
Catholic Charities of Fort Worth49 Thornhill Drive
Fort Worth, TX 76115 
1-817-534-0814Archer, Baylor, Bosque, Clay, Comanche, Cooke, Denton, Eastland, Erath, Foard, Hardeman, Hill, Hood, Jack, Jacksboro, Johnson, Knox, Montague, Palo Pinto, Parker, Shackleford, Somervell, Stephens, Tarrant, Throckmorton, Wichita, Wilbarger, Wise, Young
Catholic Charities of Galveston/Houston2900 Louisiana St
Houston, TX 77006
1-713-526-4611Fort Bend, Galveston, Harris
Cornerstone Community Action118 W Pecan St 405
Coleman, Texas 76834
1-325-625-4167Brown, Callahan, Coleman, Comanche, Eastland, McCulloch, Runnels
Christian Community Action200 S Mill Street
Lewisville, TX 75057
1-972-221-1224Collin, Dallas, Denton, Tarrant, Wise Argyle, Carrolton, Coppell, Frisco, Lake Dallas, Lewisville, Little Elm, Northwest School Districts
City of Fort Worth Neighborhood Services1000 Throckmorton St.
Fort Worth, Texas 76102
1-817-392-5774
Tarrant
Combined Community Action, Inc.
165 W. Austin Street
Giddings, Texas 78942
1-979-540-2980Austin, Bastrop, Colorado, Fayette, Lee
Community Action Committee of Victoria Texas4007 Halsey Street
Victoria, Texas 77903
1-361-578-2989Aransas, Calhoun, DeWitt, Goliad, Gonzales, Jackson, Lavaca, Refugio, Victoria
Community Action Corporation of South Texas204 E. First Street
Alice, Texas 78333
1-361-664-0145Bee, Brooks, Cameron, Duval, Jim Wells, Kenedy, Kleberg, San Patricio, Willacy
Community Assistance Center1022 McCall Ave
Conroe, TX 77301
1-936-593-1096Montgomery
Community Council of South Central Texas, Inc.1410 East Court St
Seguin, Texas 78155

1-830-303-4376
Atascosa, Bandera, Comal, Edwards, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, Kinney, Live Oak, McMullen, Medina, Real, Uvalde, Val Verde, Wilson, Zavala
Concho Valley Community Action Agency36 W. Beauregard, Suite B-100
San Angelo, Texas 76903
1-325-653-2411
Coke, Concho, Crockett, Irion, Kimble, Menard, Reagan, Schleicher, Sterling, Sutton, Tom Green
Cypress Assistance Ministries12930 Cypress N Houston Rd
Cypress, TX 77429
1-281-955-7684City of Cypress including Zip Codes: 77433, 77429, 77065, 77095
Dallas County Department of Health and Human Services2377 N. Stemmons Fwy, Suite 600
Dallas, Texas 75207-2710
1-214-819-1848Dallas
East Fort Bend Human Needs Ministry435 Safford Run Rd
Stafford, TX 77477
1-281-261-1006
East Fort Bend County
Economic Action Committee of the Gulf Coast904 Whitson St.
Bay City, Texas 77404
1-979-245-6901
Matagorda, Wharton
Economic Opportunities Advancement Corporation500 Franklin Avenue
Waco, Texas 76701-2111
1-254-753-0331Bosque, Falls, Freestone, Hill, Limestone, McLennan
Greater Coastal Community Action Council4700 Broadway, Suite C109
Galveston, Texas 77552
1-409-765-7878Brazoria, Fort Bend, Galveston, Wharton
First Resource Center
715 N Sycamore St
Palestine, TX 75802
1-903-731-9270Anderson
Fort Bend County
301 Jackson St
Richmond, TX 77469
1-281-238-3502Fort Bend
Hill Country Community Action Agency2905 West Wallace St
San Saba, TX 76877
1-325-372-5167Bell, Coryell, Hamilton, Lampasas, Llano, Mason, Milam, Mills, San Saba
Hidalgo County Community Services Agency2524 N. Closner
Edinburg, Texas 78540
1-956-383-6250
Hidalgo
Hopkins County Community Chest
217 Linda Dr
Sulpher Springs, TX 75482
1-903-885-3452Delta, Fannin, Franklin, Hpkins, Hunt, Lamar, Rains, Red River, Titus, Wood
Irving Cares440 Nursery Road
Irving, TX 75060
1-972-721-9181City of Irving
Katy Christian Ministries
3506 Porter Rd
Katy, TX 77493
1-281-391-5261Katy/West Houston Zip Codes: 77493, 77449, 77494, 77450, 77084, 77094, 77441, 77476, 77485, 77464, 77406, 77423
Kleberg County Human Services1109 E Santa Gertrudis
Kingsville, Texas 78363
1-361-595-8572Kenedy, Kleberg
Memorial Assistance Ministries1625 Blalock Rd
Houston, TX 77080
1-713-468-4516Harris County zip codes: 77008 77009 77018 77022 77024 77037 77039 77040 77041 77043 77055 77076 77079 77080 77088 77091 77092
Metrocrest Social Services1145 N Josey Ln
Carrolton, TX 75006
1-972-446-2100Denton County: Carrollton, Addison, Farmers Branch, Coppell and Dallas (75287)
Mission Metroplex210 W South St
Arlington, TX 76010
1-817-277-6620Cities of Arlington and Grand Prairie
Nueces County Community Action Agency101 South Padre Island Dr.
Corpus Christi, Texas 78405
1-361-883-7201Nueces
Panhandle Community Services1309 West 8th Ave, Plaza C
Amarillo, Texas 79120-2150
1-806-372-2531Armstrong, Brisco, Carson, Castro, Childress, Collingsworth, Dallam, Deaf Smith, Donley, Gray, Hall, Hansford, Hartley, Hemphill, Hutchinson, Lipscomb, Moore, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Wheeler
Pecos County Community Action Agency
101 North Jackson
Fort Stockton, TX 79735
1-432-336-7528Crane, Pecos, Terrell
Rolling Plains Management Corporation
118 N 1st St.
Crowell, Texas 79227
1-940-684-1571Archer, Baylor, Clay, Cottle, Foard, Hardeman, Jack, Montague, Shackleford, Stephens, Taylor, Wichita, Wilbarger, Young
Salvation Army Wichita Falls403 7th St
Wichita Falls, TX 76301
1-940-684-1571Archer, Baylor, Clay, Cottle, Foard, Hardeman, Jack, Montague, Shackleford, Stephens, Taylor, Wichita, Wilbarger, Young
St Vincent De Paul North Dallas1120 Randlett
Lancaster, TX 75146
1-214-520-0650
Dallas Zip codes: 75134, 75146, 75172, 75115, 75141, 75154, 75104
South Plains Community Action411 Austin
Levelland, Texas 79336
1-806-894-6104Bailey, Cochran, Crosby, Dickens, Floyd, Garza, Hale, Hockley, King, Lamb, Lynn, Motley, Terry, Yoakum
South Texas Development Council
1002 Dicky Lane
Laredo, Texas 78044
1-956-722-3995Jim Hogg, Starr, Zapata
Tarrant County Human Services100 E. Weatherford
Fort Worth, Texas 76196
1-817-531-5620
Tarrant
Texoma Council of Governments
1117 Gallagher Drive, Suite 100
Sherman, Texas 75090
1-903-813-3512Cooke, Fannin, Grayson
Waxahachie CARE Services1208 Ferris Ave
Waxahachie, TX 75165
1-972-923-2273Ellis
Webb County Community Action Agency1110 Washington, Ste 203
Laredo, Texas 78042
1-956-523-4182
Webb
West Houston Assistance Ministries
10501 Meadowglen Ln
Houston, TX 77042
1-713-780-2727West Houston zip codes: 77036, 77042, 77057, 77063, 77072, 77077, 77082, 77083, 77009
West Texas Opportunities, Inc.
603 North 4th Street
Lamesa, Texas 79331
1-806-872-8354Andrews, Borden, Dawson, Ector, Loving, Reeves, Ward, Winkler, Fisher, Gains, Glassock, Howard, Martin, Midland, Mitchell, Nolan, Scurry, Upton
    

Need help placing an order?
Texas customers: Call us at 1-855-461-1926
Northeast and Midwest customers: Contact us


Questions about your current service?
Texas customers: Call us at 1-888-305-3828
Northeast and Midwest customers: Contact us